Refund Policy

Effective Date: July 14, 2026

This Refund Policy explains the conditions under which refunds may be issued for HostBoom products and services.

1. General Policy

Refund requests are reviewed in accordance with this policy. Some products are eligible for refunds while others are non-refundable due to their nature.

2. Shared Hosting

• Eligible plans may qualify for a money-back guarantee if advertised at purchase.
• Refunds do not apply after the guarantee period expires.
• Accounts suspended for abuse or Terms violations are not eligible.

3. VPS & Dedicated Servers

• VPS, Dedicated Servers and Cloud instances are generally non-refundable once provisioned.
• Monthly and renewal fees are non-refundable unless required by applicable law.

4. Domain Names

• Domain registrations, renewals, transfers and redemption fees are non-refundable after successful processing.
• Registry fees cannot be reversed once submitted.

5. SSL Certificates

SSL certificates issued by Certificate Authorities are generally non-refundable once activated or issued.

6. Software Licenses

Control panel licenses, operating system licenses and third-party software licenses are non-refundable unless the vendor approves a refund.

7. Email Hosting

Email hosting refunds, if any, are subject to the specific plan terms displayed at the time of purchase.

8. Website Migration

Migration or setup fees for completed work are non-refundable.

9. Promotional Offers

Services purchased under promotional offers may have different refund conditions as stated during checkout.

10. Refund Request

• Submit your request through the client area or support email.
• Include your invoice number and reason.
• Additional verification may be requested.

11. Refund Processing

Approved refunds are generally processed to the original payment method within 7–14 business days, subject to banking and payment provider timelines.

12. Chargebacks

Customers should contact HostBoom before initiating a chargeback. Fraudulent or abusive chargebacks may result in immediate suspension or account termination.

13. Service Cancellation

Customers may cancel services through the client portal. Cancellation does not automatically create refund eligibility.

14. Exceptions

• Fraudulent orders
• Policy violations
• Abuse complaints
• Custom development
• One-time setup fees

15. Taxes

GST and other taxes are handled in accordance with applicable Indian laws.

16. Governing Law

This policy is governed by the laws of the Republic of India.

17. Jurisdiction

Any dispute relating to this Refund Policy shall be subject to the exclusive jurisdiction of the competent courts at Jamkhed, District Ahmednagar (Ahilyanagar), Maharashtra, India.

18. Contact

HostBoom
Website: https://hostboom.in
Email: support@hostboom.in